Shipping policy

Shipping Policy
Last Updated: May 18, 2026

At Howlera, we believe getting your pet's essentials should be as 
considered as the products themselves. We offer free shipping on all 
orders within the United States.

Shipping Locations
This shipping policy applies to orders shipped within:
- The United States

Delivery Times
Below are our estimated delivery timelines:

- Order Cutoff Time: 5:00 PM CT. Orders placed after this time will be 
  processed the next business day, which may add one extra day to the 
  delivery estimate.
- Order Handling Time: 1–2 business days, Monday–Friday. Once your order 
  is processed, it will be shipped by one of our trusted carriers.
- Transit Time: 7–14 business days after dispatch
- Estimated Delivery Time: 8–16 business days total delivery

Please note that delivery times are estimates and may vary due to 
factors outside our control.

Carrier Services
We partner with reliable shipping carriers to deliver orders within 
The United States of America, including:
- UPS
- FedEx
- USPS

Shipping Costs
- Free Shipping: All orders within The United States qualify for free 
  shipping with no minimum order requirement.
- Currency: USD

Delivery Issues
If you experience any delivery issues, including delays or lost 
packages, please contact our customer service team immediately. We are 
here to assist you and help ensure your order arrives safely.

Tracking Your Order
Once your order has shipped, you will receive an email confirmation 
containing your tracking number. You can monitor your shipment using 
the link provided in that email.

Changes to This Policy
We reserve the right to update this Shipping Policy at any time. Any 
changes will be reflected on this page with a revised Last Updated 
date. We encourage you to review this policy periodically. Continued 
use of our website following any changes constitutes your acceptance 
of the updated policy.

Questions?
Visit our FAQs page or contact our customer support team for assistance.

Contact Us
Store Name: Howlera
Address: 1919 Taylor Street STE F, Houston, TX 77007, United States 
of America
Email: contact@howlera.com
Phone: (817) 839-7654

Customer Service Hours:
Monday–Friday, 9:00 AM – 5:00 PM (CT)

Response Time:
We aim to reply within 1–2 business days.