Privacy policy

Privacy Policy
Last Updated: May 18, 2026

Howlera operates this store and website, including all related 
information, content, features, tools, products and services, in 
order to provide you, the customer, with a curated shopping experience 
(the "Services"). Howlera is powered by Shopify, which enables us to 
provide the Services to you. This Privacy Policy describes how we 
collect, use, and disclose your personal information when you visit, 
use, or make a purchase or other transaction using the Services or 
otherwise communicate with us. If there is a conflict between our 
Terms of Service and this Privacy Policy, this Privacy Policy controls 
with respect to the collection, processing, and disclosure of your 
personal information.

Please read this Privacy Policy carefully. By using and accessing any 
of the Services, you acknowledge that you have read this Privacy 
Policy and understand the collection, use, and disclosure of your 
information as described in this Privacy Policy.

Personal Information We Collect or Process
When we use the term "personal information," we are referring to 
information that identifies or can reasonably be linked to you or 
another person. Personal information does not include information that 
is collected anonymously or that has been de-identified, so that it 
cannot identify or be reasonably linked to you. We may collect or 
process the following categories of personal information, including 
inferences drawn from this personal information, depending on how you 
interact with the Services, where you live, and as permitted or 
required by applicable law:

- Contact details including your name, address, billing address, 
  shipping address, phone number, and email address.
- Financial information including credit card, debit card, and 
  financial account numbers, payment card information, financial 
  account information, transaction details, form of payment, payment 
  confirmation and other payment details.
- Account information including your username, password, security 
  questions, preferences and settings.
- Transaction information including the items you view, put in your 
  cart, add to your wishlist, or purchase, return, exchange or cancel 
  and your past transactions.
- Communications with us including the information you include in 
  communications with us, for example, when sending a customer support 
  inquiry.
- Device information including information about your device, browser, 
  or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction 
  with the Services, including how and when you interact with or 
  navigate the Services.

Personal Information Sources
We may collect personal information from the following sources:

- Directly from you including when you create an account, visit or use 
  the Services, communicate with us, or otherwise provide us with your 
  personal information;
- Automatically through the Services including from your device when 
  you use our products or services or visit our websites, and through 
  the use of cookies and similar technologies;
- From our service providers including when we engage them to enable 
  certain technology and when they collect or process your personal 
  information on our behalf;
- From our partners or other third parties.

How We Use Your Personal Information
Depending on how you interact with us or which of the Services you 
use, we may use personal information for the following purposes:

- Provide, Tailor, and Improve the Services. We use your personal 
  information to provide you with the Services, including to perform 
  our contract with you, to process your payments, to fulfill your 
  orders, to remember your preferences and items you are interested 
  in, to send notifications to you related to your account, to process 
  purchases, returns, exchanges or other transactions, to create, 
  maintain and otherwise manage your account, to arrange for shipping, 
  to facilitate any returns and exchanges, to enable you to post 
  reviews, and to create a customized shopping experience for you, 
  such as recommending products related to your purchases.
- Marketing and Advertising. We use your personal information for 
  marketing and promotional purposes, such as to send marketing, 
  advertising and promotional communications by email, text message or 
  postal mail, and to show you online advertisements for products or 
  services on the Services or other websites.
- Security and Fraud Prevention. We use your personal information to 
  authenticate your account, to provide a secure payment and shopping 
  experience, detect, investigate or take action regarding possible 
  fraudulent, illegal, unsafe, or malicious activity, protect public 
  safety, and to secure our services.
- Communicating with You. We use your personal information to provide 
  you with customer support, to be responsive to you, to provide 
  effective services to you and to maintain our business relationship 
  with you.
- Legal Reasons. We use your personal information to comply with 
  applicable law or respond to valid legal process, including requests 
  from law enforcement or government agencies, to investigate or 
  participate in civil discovery, potential or actual litigation, or 
  other adversarial legal proceedings, and to enforce or investigate 
  potential violations of our terms or policies.

How We Disclose Personal Information
In certain circumstances, we may disclose your personal information 
to third parties for legitimate purposes subject to this Privacy 
Policy. Such circumstances may include:

- With Shopify, vendors and other third parties who perform services 
  on our behalf (e.g. IT management, payment processing, data 
  analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide marketing services 
  and advertise to you.
- When you direct, request us or otherwise consent to our disclosure 
  of certain information to third parties, such as to ship you 
  products or through your use of social media widgets or login 
  integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or 
  bankruptcy, to comply with any applicable legal obligations, to 
  enforce any applicable terms of service or policies, and to protect 
  or defend the Services, our rights, and the rights of our users or 
  others.

Relationship with Shopify
The Services are hosted by Shopify, which collects and processes 
personal information about your access to and use of the Services in 
order to provide and improve the Services for you. Information you 
submit to the Services will be transmitted to and shared with Shopify 
as well as third parties that may be located in countries other than 
where you reside, in order to provide and improve the Services for you.

Third Party Websites and Links
The Services may provide links to websites or other online platforms 
operated by third parties. If you follow links to sites not affiliated 
or controlled by us, you should review their privacy and security 
policies and other terms and conditions.

Children's Data
The Services are not intended to be used by children, and we do not 
knowingly collect any personal information about children under the 
age of majority in your jurisdiction. If you are the parent or 
guardian of a child who has provided us with their personal 
information, you may contact us using the contact details set out 
below to request that it be deleted.

Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, 
and we cannot guarantee "perfect security." In addition, any 
information you send to us may not be secure while in transit. We 
recommend that you do not use unsecure channels to communicate 
sensitive or confidential information to us.

How long we retain your personal information depends on different 
factors, such as whether we need the information to maintain your 
account, to provide you with Services, comply with legal obligations, 
resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices
Depending on where you live, you may have some or all of the rights 
listed below in relation to your personal information.

- Right to Access / Know. You may have a right to request access to 
  personal information that we hold about you.
- Right to Delete. You may have a right to request that we delete 
  personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct 
  inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the 
  personal information we hold about you.
- Right to Opt out of Sale or Sharing for Targeted Advertising. 
  Depending on where you reside, you may have a right to opt out of 
  the "sale" or "share" of your personal information or to opt out of 
  the processing of your personal information for purposes considered 
  to be "targeted advertising," as defined in applicable privacy laws.
- Managing Communication Preferences. We may send you promotional 
  emails, and you may opt out of receiving these at any time by using 
  the unsubscribe option displayed in our emails to you.

You may exercise any of these rights where indicated on the Services 
or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these 
rights. We may need to verify your identity before we can process 
your requests, as permitted or required under applicable law.

Complaints
If you have complaints about how we process your personal 
information, please contact us using the contact details provided 
below. Depending on where you live, you may have the right to appeal 
our decision by contacting us using the contact details set out 
below, or lodge your complaint with your local data protection 
authority.

International Transfers
Please note that we may transfer, store and process your personal 
information outside the country you live in.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to 
reflect changes to our practices or for other operational, legal, or 
regulatory reasons. We will post the revised Privacy Policy on this 
website, update the "Last updated" date and provide notice as 
required by applicable law.

Contact Us
Store Name: Howlera
Address: 1919 Taylor Street STE F, Houston, TX 77007, United States 
of America
Email: contact@howlera.com
Phone: (817) 839-7654

Customer Service Hours:
Monday–Friday, 9:00 AM – 5:00 PM (CT)

Response Time:
We aim to reply within 1–2 business days.